FAQs

When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours. Also, you can sign up on our waitlist as we can let you know as a storage unit becomes available once a current tenanta moves out.

How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 15 day notice prior to the end of your lease month or the lease renews.

What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).

How do I make a payment?
You can pay in person or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card or savings account monthly.

What forms of payment do you accept?
VISA, MasterCard, American Express, and Discover.

How do I know how much storage space I will need?
You can either use our Storage Size Guide on our website or call our manager for assistance.

Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.